Facebook Hacker Crime Update

I reported the hacking of my Facebook account to the FBI.

I ALSO received a notice from Facebook that my account was blocked because I’d posted porn. Considering I’m the person who requested my account be blocked because I was hacked, I’m very unhappy with Facebook’s clueless handling of this issue, and not sure I’ll be able to get my account reopened—or that I want it reopened.

I’ll see what happens, but so far I could not be less impressed with Facebook’s security or problem-handling.

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By Holly

Novelist, writing teacher, on a mission to reprint my out-of-print books and indie-publish my new ones.

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Lady
Lady
11 years ago

Now this makes me feel guilty as both a fan of @LulzSec and of Holly!

D. B
D. B
11 years ago

I’m so sorry for you. For months now I’ve been reading your good writers advice and it’s helped me out a lot. You are in my prayers and I wish stuff like this didn’t happen.

Hechmi Ben Chroud
11 years ago

wajdiiiiiiiiiiiiii

Hechmi Ben Chroud
11 years ago

facebook

Catie Rhodes
11 years ago

Holly, I’m super sorry this happened to you. I knew something was odd when I got this…picture from your facebook account. Then, I went on vacation and am just now home and catching things up.

Though I do use Facebook to promote my author blog, I’m not a fan of facebook. If I didn’t get hits to my blog from my FB account, I think I’d delete FB.

Facebook got into my contacts on my cell phone (when I downloaded and used the FB app on iphone). FB then tried to link me to *everyone* in my contacts list–I’m talking neighbors, doctors, lawyer, etc. You know, people I am not friends with and don’t wish to communicate with online.

I was and am so irritated about this. I even went into my settings on FB and asked it to unlink with my contacts lists and delete all these people. Though FB sent me an email saying it had been done, nothing changed.

To some people, this wouldn’t be that big of a deal. However, I find it frightening that, without my permission, my information was accessed in this way.

Anyway, I extend my sympathies. 🙁

Rachel
Rachel
11 years ago

Hej Holly – Thanks so much for all your generous support to us struggling writers!
I just want to let you know I was really digusted at the news of your Face Book account being violated!
I have thankfully avoided Facebook for many years – and I am glad I have. The internet needs to clean up its act in many quarters I’m afraid. Getting your own server will lock everyone out, and you can make next to nothing mega cheap phone calls as well. Get your site a powerful fire wall!
Here’s looking at you kid!
Very best to you from Rachel in Sweden.
X

Martin
Martin
11 years ago

You have my sympathy Holly, there are few things worse than being confronted by bureaucratic idiocy when you are feeling under the weather. I closed down my Facebook account a few years ago when the first hints of irresponsibility became public, and have been using Linked-In as an alternative. So far I haven’t had any issues, but Linked-In obviously does not have the same popularity or reach as Facebook. With all of the hoaxes being perpetrated via Twitter lately, one has to wonder how long it will take for a robust alternative to emerge that will replace all of the above tools by something that has the best feature of all of them.
The one suggestion I can make is if you continue to use Facebook, make sure you have secure connections enabled for ALL communications. This can be very annoying to use if you aren’t on your own computer, but will protect you from most vectors of attack. If your connection appears as “https://” rather than “http:/” you most likely have this feature turned on, but it doesn’t hurt to check.
Good luck and I hope you feel better.
Cheers,

Martin

Tracy Riva
11 years ago

Holly,

You make me seriously debate whether it is worth keeping my own accounts (personal and professional) on FB. After the way they handled this issue for you my trust of them, which wasn’t already overwhelming, is now seriously eroded. I hope they catch whoever hacked you but most importantly that you find a way to reaccess all your precious contacts, especially those family members you need to keep in touch with. Get to feeling well soon.

Kit Russell
Kit Russell
11 years ago

(((hugs)))

I’ve got no useful advice that anyone else hasn’t already suggested. I just hope you feel better soon, and that the FBI catches those jerks before they can hurt anybody else.

(((hugs)))

Graham Long
11 years ago

Dear Holly,
So sorry to hear of your misfortune and the consequences that followed but isn’t life like that on occasions – the victim is punished, not the aggressor.
Please get well soon; we miss your emails when you are away sick.

Marianne
Marianne
11 years ago

Holly, thank you for the warning. Those who hack need to be prosecuted and punished. As a fan of yours, I am sending you some of my light to help you through this dark episode. Hopefully, you will bounce back quickly and find a way to focus the negative experience into a positive and profitable plot or writer’s lesson. Your future will be brighter than you feel today!

Nicole
Nicole
11 years ago

I am so sorry that this has happened. It’s such a violation. In addition it burdens you with extra work and worry, that, I’m certain, if you are like the rest of us, you didn’t need.

Phen
Phen
11 years ago

I was on the Writerspace list, too. Fortunately I learned my lesson last year when my Facebook account got hacked about three seconds after I joined. Never, ever, EVER re-use passwords on sites that have sensitive information. Every time you join a site that wants your financial info, completely make up a new password on the spot. And never use any Facebook games or aps. They all want access to your private info and if they get hacked, you get hacked. Most of them give your info to marketing people anyway. And for the exact same reason, don’t link your Facebook account to other sites, no matter how convenient they tell you it will be. You’re just handing all your shopping and browsing habits straight to corporate and government data-miners, and again, if they get hacked, you get hacked. Most people “know” this in a vague, lazy kind of way, but it tends to take a jolt to make people realize how vulnerable they are.
If you want some real nightmare stories, check the support Forums at Ebay. There are counterfeit sellers that have hacked thousands of user accounts and use them to make ghost sales on their competitors products so they’re always “sold out.” Ebay absolutely does not care. None of these companies care. It isn’t cost-effective to care.

kate
kate
11 years ago

Thankyou for the warning, I got a virus through facebook but luckily for me it was easily blocked and the posts were deleted, also it was only about facebook chat, but it was quite frightening when all these things popped up as me! I hope you get well soon!!

peter butterworth
peter butterworth
11 years ago

aloha holly, hope hyou’re feeling better. i recently get hacked as well and know the problems and hassles this creates…and it feels like a violoation so hang in there. peter

Carole Lesley Hyatt
Carole Lesley Hyatt
11 years ago

Thank you so much for the warning Holly…….hope you get well soon.

Amy R
Amy R
11 years ago

Try not to use the same passwords for multiple accounts. Also know that most apps on Facebook do have a non-facebook portal you can use to access them. But anytime you see one of those “login” prompts for FB, stop what you are doing and enter facebook through the facebook.com page ONLY. If FB wants your login, it will prompt you for it there – but most code used in FB is not secure and malicious programs can throw a login request into them, making it seem as if you must give your information to it.

Kathy Holzapfel
11 years ago

FYI – Writerspace.com has sent out an email warning that approximately 12K of the names/passwords on the Lulzsec list were ones used by Writerspace members.

Maja
Maja
11 years ago

Sorry to hear about this, Holly. Hope your contacts and finances work out fine.
Gals and guys, FB is $h!t. Never have contacts exclusively on FB, never post anything potentially damaging, never do anything with money, and never keep anything of value there.

c1oudrs
c1oudrs
11 years ago

Hi Holly 🙂
I’m so sorry you were hacked. Someone busted a window in my car a few years ago and destroyed my dash to get to a stereo. It made a bad time in my life and that incident made it even worse as I couldn’t afford to even get the window fixed. I finally got the window fixed but nothing else, and I never liked the car again though I drove it for a few more years.

I wasn’t linked to your facebook (I’m not into the social network thing). I haven’t written to you before. But I’m finishing up your free plot course. (I also bought your plot-character-etc multipack) . I get your newsletter and I’ve read many of your fantasy books. I guess I’m like many of your fans.

But I guess I just wanted to say that I have hope again for my writing thanks to you. And I felt like, if I could communicate my enjoyment and excitement in writing again and trying to consolidate all your wonderful writing tips from your books and newsletters, it might be like saying,”It IS a dark world, but here Holly–have some of your light back. And thank you.”

RebeccaG
Reply to  Holly
11 years ago

You’re so awesome!!

Thea
11 years ago

Gack. That is, for lack of a better, G-rated word, nasty. My friends think my multitude of complex passwords are unnecessary, but *I* think it’s much better to be proactive about things like hacking. Hopefully this will be resolved without getting worse.

Michelle
Michelle
11 years ago

So sorry this happened to you Holly! I hope you feel better soon and this all becomes a bad memory very, very soon.

Take care!

Dharma
Dharma
11 years ago

Aww…too infuriating, and exactly what you DON’T need on top of vertigo and migraines (I know.)

I appreciated your warning email, and passed it on to my BFF who spends lots of time on Facebook. Hope the rest of your week is smooth and painfree sailing.

And the cat you knit is spectacular 🙂

EliseInAZ
EliseInAZ
11 years ago

And this is exactly why I’ve never signed up for a Facebook account, despite the urging of my writer friends. Not only are they subject to this kind of hacking, FB regularly adds new ways to exploit your privacy. I can’t tell you the number of times there have been emails on the loops I subscribe to warning people about new “features” and the way to turn them off.

Sorry it happened to you. And I’m also sorry you’re still not feeling well.

Harriet Cooper
Harriet Cooper
11 years ago

sorry to hear about being hacked on top of ill health. people who know you will understand. pretty scary how easily our lives can be taken over by others.

Jean Lamb
11 years ago

My condolences–how very horrible!

Joe Stephens
Joe Stephens
11 years ago

Holly: So sorry you were hit with the Facebook problem. I hope everything works out for you. On the positive side of it, perhaps this will lead to another novel or series of novels. You never know where it could lead. Make some lemonade with it.

Boseh
Boseh
11 years ago

I sympathize with you for your ordeal with facebook. I hope you recover soon too. You are doing a good job and certainly does not deserve such treatment; no one does. I personally do not use facebook and with what just happened to you, i feel more justified not to. I now have one more reason to feel no regrets about not joining and just stay put where i am. I wish you all the best Hollie. Do not allow facebook to get you down! Wave your flag high and keep going!

Nan Roberts
Nan Roberts
11 years ago

Forgive me if you’ve already read this on facebook, or if you already tried this and they ignored you, but I thought it might help. I hope you feel better soon. thanks for letting us know about this mess.
http://www.facebook.com/security?sk=app_10442206389

RebeccaG
Reply to  Nan Roberts
11 years ago

No, these were professionals. And following their guidelines was what got her account blocked FROM her. Facebook is large and impersonal with a very big blanket approach, even with someone who knows better than to use “password” as a password, or click on potentially viral links.

Khaki/Kathy Crouch
Khaki/Kathy Crouch
11 years ago

I am lucky I’ve never had a problem with Facebook. I have played games and stuff and but lately I’m hardly ever there. I was dumb enough to ignore the anit-virus software warning about a link I was researching once and locked my computer down. It cost me over $100 to get the darned thing out of there. I have a firewall and anti-virus and now I’m more cautious about clicking on research links. ESPECIALLY if the anit-virus says bad link. My nephew and his wife had a horrible thing happen to them. Her email was hacked and then the FBI was at their door confiscating their computers. They claimed they had child pron on them. Turns out they were wrong as we all knew they woudl be. My nephew and his wife got their computers back but when he had their router checked it had a trojan in it. That was how someone was stealing their ISP address. A lot of people don’t secure their Internet networks and that can lead to someone hacking you as well. I have nephews that know a lot about this stuff and I have been checking on it as well.
I sincerly hope you feel better soon and that these hackers fidn the jail cell to their liking. Too bad they aren’t putting their knowledge to better use like finding a cure for illnesses.

Matt Edwards
11 years ago

I’m sorry to hear of your misfortune. I have for years used a common password+unique identifier (ex. PWcredit or PWemail) and I have a spreadsheet file where I can look up the passwords when I forget them.

I hope no misfortune befalls you because of this incident other than the inconvenience of changing passwords and dealing with inept customer service.

Also, I don’t have any linked accounts aside from the eBay, Paypal combo and my Xbox account with Windows Live.

Best wishes.

Kelly S. Bishop
11 years ago

My FB acct was hacked this morning too by the same SOBs. In my case, I got really lucky, FB blocked the hacker before I even knew about it because the hacker logged in somewhere in England and I’m down south here in the USA. I don’t know why they were able to figure it out in my case and not Holly’s.

I changed the password on every online acct I have that I can think of. I hope I didn’t miss anything. And I hope those jerks get arrested for this!

Kelly S. Bishop
Reply to  Holly
11 years ago

Yep. It was Writerspace. The biggest security problem is with sites like Writerspace, that you sign up for a login id for some stupid reason and then forget all about it. I get an email from them regularly but I had forgotten there was a login/pw involved. Then just today I got a nice email from Cheezburger.com (The folks behind the LOL Cats), saying that they noticed my email address was on the hacker’s list & while my Cheezburger acct hadn’t been hacked maybe I should change that pw too. Nice of them to remind me I HAD one with them. God knows how many other sites I’ve forgotten all about…

Clorine Jackson
Clorine Jackson
11 years ago

Facebook is getting a very bad reputation, I still don’t know how to use it so maybe I’m lucky. I watched the movie “The Social Network” about the guy who created it, and it started off in a very bad way I thought, making comments about the looks of females. I think email is still the best way of contacting people.
Hope it all works out for you Holly, and that you feel better soon.

Peter Johannigman
Peter Johannigman
Reply to  Clorine Jackson
11 years ago

“I’m not a journalist or documentarian. My fidelity is to the story I’m telling, and not to the who, what, where, why of the story… This isn’t a documentary about Facebook or Mark Zuckerberg… I would look at [the film] as a painting, and not a photograph.”

-Aaron Sorkin, writer of “The Social Network”

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