A Hang-Up in the Plotting Course

I know this isn’t going to reach everyone who has signed up for it, but the autoresponder that sends out the plotting course lessons has died an ugly death.

Either today or tomorrow (IF we can get cron working in the new e-mail program), I’ll be sending out an invitation letter to everyone who was on the plotting course list, sending instructions on how you can either sign up for the whole e-mail course again, or pick it up from lesson five, for that very large group of people which was about halfway through when the autoresponder died.

I know this will mean at least one or two duplicate lessons for most of you, and I apologize deeply for the inconvenience.

As a note, if any of you are ever in the market for an autoresponder, AVOID AT ALL COSTS the program MyAutoresponderPro, which has a documented “known error” that dumps everyone on the list on January first every year, and which will then re-dump them every time you put them back into the list with their old information intact.

This charming detail is NOT documented in MyAutoresponderPro’s sales literature, of course. Just FYI.

NEW INFO: 1 PM

Plot Course invites will not go out today. I’m having cron issues with the new program, and tech support is in Australia, so we’re on opposite schedules. It may, in fact, take a couple of days and perhaps even a complete reinstall of the software by the code creators to get everything up and running.

This means the newsletter may be on hold, too.

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About the author: Novelist, writing teacher, on a mission to reprint my out-of-print books and self-publish my new ones.

12 comments… add one
  • Cuyler Jan 11, 2008 @ 14:40

    May I recommend Aweber. It is a very professional autoresponder I would say is easily used by 75% of marketers out there. eitherway, I’ll hope things work out for you.

  • ron bruce Jan 8, 2008 @ 10:38

    Argh, no fun for you. I am looking forward to the next lesson. In fact the other day when I needed to come up with a story idea for 2YN I was without hope.

    Duh…your plotting course saved the day.

    Thanks Holly and good luck getting everything back on track. I’ll try to be patient. 🙂

  • TimK Jan 8, 2008 @ 10:27

    OMG. That’s completely unacceptable, completely UNprofessional, … I’m speechless. This is not just a software glitch. This is something serious enough that the software should never have been released with the bug, no matter what.

    From a part-time software engineer, you have my sympathies, Holly. Thanks for going through all the trouble to get that plot course up.

    -TimK

  • Gabriele Jan 7, 2008 @ 20:38

    Ops, Photobucket, not photoshop.

    I should got to bed. 😉

  • Gabriele Jan 7, 2008 @ 20:37

    So, that’s what was going on.

    I’ve had my share of fun as well. My website’s down and no one told me in advance that it would be, and it’s not going up on that server again, either (long story). So I spent several hours uploading banners and icons to photoshop, setting up an emergency website short version, channging links in ms sidebar and looking for a new host. And in a few days I’ll spend more time transfering the data, chasing bugs, and changing links again

    Did I mention I have a deadline for a story, too? 🙂

  • tambo Jan 7, 2008 @ 18:38

    Sorry! You’re so good at personalizing your mailings it’s hard to tell. I hope you get it all fixed soon. {{hugg}}

  • Virsu Jan 7, 2008 @ 14:31

    Oh, software, software… When they work, it’s really nice and everything goes smoothly, but when they stop working the hell is loose. You get this fight-or-flight response, but you can’t fight with a computer; you end up just screaming and swearing at it, and finally calling to technical support. You have my all sympathy! Avoid MyAutorespoderPro – checked!

  • hollylisle Jan 7, 2008 @ 12:54

    Plot Course invites will not go out today. I’m having cron issues with the new program, and tech support is in Australia, so we’re on opposite schedules. It may, in fact, take a couple of days and perhaps even a complete reinstall of the software by the code creators to get everything up and running.

    This means the newsletter may be on hold, too.

  • hollylisle Jan 7, 2008 @ 12:52

    Tammy, that wasn’t a course or a list. That was just me to you.

  • tambo Jan 7, 2008 @ 11:15

    What about the writers block emails? Are those finished?

  • MattScudder Jan 7, 2008 @ 8:59

    Heh. Nice. Looking forward to the continued lessons. Also looking forward to never using MyAutoresponderPro. Thanks for the heads up.

  • Noxi Jan 7, 2008 @ 8:50

    I love software with random features. Thanks for the fyi Holly!

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