I’m Holly Lisle. This is my site, and I understand the importance of your privacy. I, too, use the Internet. I will treat you as a valued guest, and as an individual with a legal right to privacy.
I will never willfully disclose individually identifiable information about my customers to any third party without first receiving that customer’s permission. Examples of disclosing third-party information with your permission include transferring you to PayPal so that you can purchase books or courses, and using your PayPal e-mail address to pay you if you are an affiliate.
1. Will HollyLisle.com ever send spam to my email address ?
I do not spam. (I like SPAMTM, the questionable canned meat product that is an artifact of my childhood, but I hate spam.) I don’t spam, and I won’t ever sell, rent, or give away your personal information, or share it with anyone else.
If you join the affiliate program, you agree to receive the HollyShop Affiliate Updates from me as part of your terms of service. If you wish to stop receiving these, you must request the cancellation of your affiliate account.
2. Why do I collect user information, and what do I collect?
When you download a paid e-book, course, or software, I log your Name, Email Address and IP address. I do this to help detect illegal downloads and software piracy. My site downloads are quite popular and believe it or not, there are some crooked people out there that try to steal it.
When you request emails from me, I get your e-mail address (and sometimes your name).
When you pay for something through your site, I receive the receipt that gives me your name and e-mail address (and sometimes your mailing address). I never receive credit card information—I don’t have access to it, and it is not stored on any of my sites. I use PayPal as a secure third-party payment processor to protect your critical data.
My email processor tracks clickthroughs, subscribes, and unsubscribes from my newsletters, as well as how many people opened e-mails—I use this information to learn how to piss off fewer people I like, as well as to figure out (by the number of opens or clickthroughs on various e-mails) what my readers like and what they just don’t give a damn about.
3. How is the information I collect used?
If you have requested them or purchased them, I send out e-mail courses, e-books, and product announcements. If you haven’t specifically asked to receive them (and this includes registered users who have purchased e-books or software but who have not specifically asked to be notified about upgrades) you’ll never hear from me.
If you are an affiliate, I use the information to track money owed to you, and to pay you.
4. Will this personal information ever be used for any other purpose?
The only time I would ever use your personal information for any other reason is to aid the proper authorities in finding fraudulent credit card charges or in finding those responsible for illegal distibution or piracy of site e-books and software.
5. Will I ever sell this information to a third party for advertising?
Never. Not ever, not under any circumstances. Nor will I rent it or give it away. As I said above, I’ll treat you as a real human being with real rights, one of which is your right to privacy.
I do not knowingly collect personal information from children under the age of 13. If I learn that I have inadvertently obtained such information, I will delete it from my systems.
I encourage parents to go online with their children, and teach them to:
- Never give identifying personal information unless you the parent have checked the site and have given your permission.
- Ask you to check sites before they visit them to make sure they are appropriate.
Always check web privacy policies to be sure your children under 13 have special protection.
Government information on this issue: http://www.ftc.gov/bcp/menus/consumer/data/child.shtm
If you have questions about my use of your personal information, please contact me.